Repeat Prescriptions

Sheffield Prescription Order Line Information

Telephone Number: 0114 372 3000 9am-3pm, Monday-Friday

Trained NHS healthcare staff will take your phone call and make sure you receive the medications that are suitable for you as well as the correct quantity of medication, you will have greater control over getting the medicines you really need at the right time.

The precriptions still go through our GPs for checking and authorising and we can still send them electronically to the chemist of your choice. We will no longer be accepting repeat prescriptions ordered on your behalf by pharmacies. Please ask at reception or your local pharmacist for more details.

Online Prescription Requests

To order a prescription online click on the link at the top of this page. You will need to register for this service. All information is encrypted to ensure a secure service. This service is available at both sites.

We process prescription in 2 working days. Pharmacies processing time varies but is usually around 2 working days in addition.

Medication Reviews

Patients on repeat medication will usually be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

If you fail to attend for a medication review, this could result in your next prescription being given at a reduced quantity.


Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Why Your Doctor May Not Prescribe Your Usual Medicines

NHS Sheffield Clinical Commissioning Group (CCG) is responsible for buying health services on behalf of people in Sheffield, including medicines provided on prescription.

We need to make sure we get the best value for NHS resources and that patients get the most effective care and treatment.

In Sheffield, we currently spend over £3 million a year on medicines that are widely available to buy over-the-counter without a prescription and a further £300,000 on expensive branded medicines where a non-branded product would have been available at a much lower cost.

Please see the following leaflet and poster for more information.

Why your doctor may not prescribe your usual medicines.pdf