Appointments

Routine appointments

Our appointments are now requested through AccuRx

If you need advice or think you may require treatment please send us a request! All you need to do is fill out THIS simple form about your problem and someone will get back to you within 2 working days. However we usually respond within a few hours. You can make requests on behalf of those you care for.

You can also request sick certificates (sick/fit notes), discuss recent tests (if they were arranged by us) or get help for other administrative issues at a time that is convenient for you.

We will will text or email you back unless a different method of contact is more appropriate. Please ensure we have a verified email address and telephone number saved on your record so your GP is able to get back to you.

You are unable to order repeat medications via AccuRx, however you are able to do this online with your NHS App Online

To see how AccuRx works, watch this VIDEO.

Chaperones

All patients are entitled to have a chaperone present for any consultation, examination or procedure. The chaperone may be a family member or friend, but you can request a staff member also. Clinicians may also require a chaperone to be present for certain consultations also.

Cancelling your appointment

It is important that you inform the reception staff if you are unable to attend your appointment.  This will allow the appointment to be offered to another patient.

If you are cancelling your appointment with 24 hours notice or more please use our ONLINE form below, if less then 24 hours or SAME DAY please call our reception team on 0114 235 0838

Consult with a Doctor online

Access to Evening & Weekend Appointments

Appointments with a GP, nurse, healthcare assistant and ANP’s are available at evenings and weekends from a range of GP Hubs.

Appointments are available; 6pm – 9pm on weekdays and 10am – 6pm at weekends and bank holidays, including Christmas day & Easter Sunday

Our local GP Hubs are;

  • Crystal Peaks Medical Centre, 15 Peaks Mount, S20 7HZ
  • Jordanthorpe Health Centre 1 Dyche Close S8 8DJ
  • Mathews Hub – Belgrave Medical Centre, 22 Asline Road, Sheffield, S2 4UJ

Appointments are booked by contacting the surgery within the usual opening hours or by contacting NHS 111.

Nurse appointments can be booked for the following routine services: blood tests; blood pressure checks; removal of stitches; dressings; asthma reviews; ear syringing; smears; diabetes reviews; injections for B12; Depo contraception.

Physiotherapists in the GP Hubs are able to offer an initial assessment and advice for musculoskeletal pain.

For more information please follow this link: www.primarycaresheffield.org.uk/patients

Home Visits

Unfortunately due to increasing demand, we can no longer automatically visit any patient who requests a home visit.  A clinician can see four to six patients in the surgery in the same time required for a visit.  Also facilities at the surgery for examination and treatment are much more comprehensive.  Please help us to help you and our other patients by visiting the surgery whenever possible.  A clinician may ring before visiting to assess the suitability and urgency of the request.

Home Visits are for the following groups of patients:

  • The terminally ill
  • The housebound
  • Patients who are severely ill in bed

Requesting a Home Visit:

Please make requests for visits before 10:30am. It helps us to judge the urgency of the call if you describe the symptoms.  Our receptionists work to the same standards of confidentiality as our clinical staff.  Visits requested later in the day that are not clinically urgent may not be seen that day.