Appointments

 

I sometimes find it difficult to book an appointment on the same day?

We answer 4 calls at a time in the morning. Booking a consultation slot takes around 20 seconds. So in the first 5 minutes we can book up to 60 appointments. Many people ask to see a Doctor when they have a virus or other ailment which will heal itself with rest and time, we have to manage demand by giving advice about symptoms and treatments, rather than making appointments on the basis of who phones first.

 

Can I book an appointment in advance?

Yes, most of our appointments are booked in advance (up to 4 weeks). Health Care Assistants and Nurses can usually be booked 2-3 days in advance. For Doctors it may be a week before the next available appointment.

 

Can I book an appointment on the day?

Yes, most illness which need treatment on the day can be diagnosed and treated by a Nurse Practitioner (who can prescribe medication). These appointments can be booked by phone any time after 8.30a.m. and can also be booked a day in advance. We have Nurse Practitioner appointments each day.

If you request to see a Doctor on the same day, the Receptionist will ask for some details in order to help get the right service for you. The on call Doctor can decide whether to resolve the issue on the phone, offer you a future appointment or find another solution for you.

 

Why do Doctors run late and keep me waiting?

We allocate 10 minutes for a consultation but we also block time for Doctors to ‘catch up’, in an effort to reduce waiting times. Our Doctors run late sometimes because they are called to deal with an emergency matterSome Surgeries run strictly to time, the only way to do this is to only allow each patient to mention one problem. We ask that patients make a longer appointment if more than one problem is to be discussed.

 

To book an appointment

Future appointments can be booked;

  • at the reception desk
  • by phone
  • on line via our website (password is required for first time use)

On the day; appointments can be booked by phone from 8.30a.m. and in person at the reception desk from 9.00a.m.

Home visits

Where possible please request home visits before 10.30am.

Be prepared to give brief details of the problem so the Doctor or Nurse can assess the urgency of the visit or whether it is more appropriate to come to the surgery.
A Doctor may ring you at home prior to the visit. 
Please remember that visits are for patients who are too ill to attend surgery. It is appreciated if patients can attend the surgery.
It may not always be possible to see the doctor of your choice.
In order to help patients get to the surgery we have a bus service on a Monday and Thursday. This service collects patients from their homes and brings them to surgery. The bus returns patients to their homes afterwards. The practice subsidises the bus service therefore the cost is £1 each way for patients.

Out Of Area Registrations

Patients may now ask to register with any GP practice, even if they live outside the practice area. 
The arrangements mean GP practices now have the option to register patients who live outside the practice area but without any obligation to provide home visits.
Click Here for further information.

 

 

Surgery Times:

Monday 8:00 ~ 20:00
Tuesday 8:00 ~ 15:00
Wednesday 8:00 ~ 18:30
Thursday 8:00 ~ 18:30
Friday 8:00 ~ 18:30
Saturday Closed
Sunday Closed
Please note from the 1st October 2017, patients can access the surgery on Tuesday afternoons.
Satellite Hubs If deemed appropriate, you may be offered an appointment at one of the GP Access Centres across Sheffield 6pm-10pm weekdays and 10am-6pm weekends. Please click here for more details.

Contact Us

Book An Appointment

Click Here to Book an appointment online. (Registration required for first time use)

For appointments and any other enquiries: call 0114 235 8038.
Our digital phone system means your call WILL be answered. We may ask for a little information as to the nature of your call. This is so that we can offer the most appropriate clinician or service.
Outside office hours you will be transferred to the Sheffield Out of Hours service, run by the GP Cooperative.
For home visits: please call 0114 235 8038 before 10:30am

For more information about appointments click here.

Order Repeat Prescriptions

Click Here to order repeat prescriptions online. (Registration required for first time use)

For repeat prescriptions: please call 0114 372 3000 Mon~Fri 9am to 3pm

Test Results

Please call 0114 235 8038 from 2pm to 6pm

General Health Advice

Use our online GP service for general advice on most medical conditions Click Here or contact NHS 111 for any NON urgent advice.

Information

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Patient Group Meetings

Patient Group Meeting April 2018 Click Here

Patient Survey

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